Shipping Policy

Thank you for shopping with Valoriea. Below you will find important information about our shipping process.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Please note:

• Orders are not shipped or delivered on weekends or holidays.
• During peak periods, processing times may be slightly extended.

2. Shipping Times

Estimated delivery times after dispatch:

• United Kingdom: 5–10 business days
• European Union: 6–12 business days
• United States & Canada: 7–14 business days
• Rest of the World: 7–18 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or other unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout unless stated otherwise.

We may occasionally offer free shipping promotions. These will be clearly stated on our website.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow 1–3 business days for tracking information to update.

If you do not receive tracking details, please contact us at: [email protected]

5. Customs, Duties & Taxes

International orders may be subject to customs duties and taxes imposed by your country.

Valoriea is not responsible for:

• Customs fees
• Import duties
• Delays caused by customs clearance

These charges are the responsibility of the customer.

6. Incorrect Address

Please ensure that your shipping address is correct at checkout.

Valoriea is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [email protected]. We cannot guarantee changes after an order has been processed.

7. Lost, Stolen or Delayed Packages

Valoriea is not liable for:

• Lost packages marked as delivered
• Delays caused by shipping carriers
• Delays due to customs processing

If your package appears lost, please contact us and we will assist you in resolving the issue with the carrier.

8. Contact Information

If you have any questions regarding shipping, please contact us:

Website: https://www.valoriea.com
Email: [email protected]